Effective Date: July 1, 2025

Welcome to Back Tee Golf Club, operated through Backteeindoors (“Back Tee,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information, including the telephone numbers you provide for SMS communications, in compliance with U.S. carrier requirements for 10DLC messaging and applicable privacy laws.

Website: www.backteeindoors.com

  1. INFORMATION WE COLLECT

Contact Information

Examples include:
• Name
• Mobile phone number
• Email address
• Mailing or billing address

We may collect this information through:
• Membership registrations
• Simulator reservations
• Event registrations
• Purchases
• Newsletter sign-ups
• SMS opt-in forms
• Website account creation

Profile & Usage Information

Examples include:
• Handicap information
• Playing preferences
• Reservation history
• Lesson participation
• Usage activity and interaction logs

This information may be collected when you:
• Use our website
• Use simulator bays or related technology
• Interact with our SMS communications
• Participate in leagues, lessons, or events

Device & Browser Information

Examples include:
• IP address
• Browser type
• Device type
• Operating system
• Referral URLs
• Cookies and tracking data

This information may be collected through our website, applications, Wi-Fi systems, and analytics tools.

  1. HOW WE USE YOUR INFORMATION

We may use your information to:

• Manage memberships, reservations, simulator bookings, lessons, leagues, and events
• Send confirmations, receipts, reminders, updates, and service notifications
• Provide customer support and respond to inquiries
• Send promotions, announcements, waitlist notifications, and marketing communications where permitted by law
• Improve our services, website functionality, simulator experience, and customer engagement
• Detect fraud, misuse, unauthorized access, or policy violations

We do not sell or rent your personal information.

  1. SMS MESSAGING & 10DLC COMPLIANCE

Consent

We send marketing or promotional text messages only when you have expressly opted in, including by:
• Checking a consent box
• Completing an online form
• Providing written consent
• Texting a keyword to one of our phone numbers

Opt-Out

You may opt out of marketing text messages at any time by replying:
• STOP to unsubscribe
• HELP for assistance

Opt-out requests are processed promptly and maintained in compliance with carrier requirements.

Message Frequency

Message frequency may vary depending on reservations, account activity, and promotions. Standard message and data rates may apply.

Transparency

All SMS communications will clearly identify Back Tee Golf Club as the sender and include applicable opt-out instructions.

Record Keeping

We maintain records of SMS opt-ins, opt-outs, and related compliance data as required by carrier and legal guidelines.

  1. SHARING & DISCLOSURE OF INFORMATION

We may share information only with trusted service providers necessary to operate our business, including:

• Reservation and booking platforms
• Payment processors
• SMS and email communication providers
• Website hosting providers
• Analytics and customer management systems

These providers are contractually obligated to maintain confidentiality and protect your information.

We may also disclose information when necessary to:
• Comply with legal obligations
• Enforce our policies or agreements
• Protect the safety, rights, or property of Back Tee Golf Club, our guests, or others

We do not sell, rent, or share mobile phone numbers, SMS consent records, or text messaging data with third parties or affiliates for their marketing purposes.

We may share this information only with service providers necessary to operate our SMS communications program.

Message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance.

  1. DATA SECURITY & RETENTION

We implement administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Security measures may include:
• Secure data storage
• Encryption in transit
• Access restrictions
• Password protections
• Employee training
• Routine monitoring and audits

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Opt-out and suppression records may be retained indefinitely to honor communication preferences.

  1. YOUR RIGHTS & CHOICES

Depending on your jurisdiction, you may have the right to:

• Access personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent for marketing communications
• Restrict or object to certain processing activities

To submit a request, contact:

info@backteeindoors.com

We may require verification of identity before processing certain requests.

  1. CHILDREN’S PRIVACY

Our services are intended for individuals age 13 and older.

We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take reasonable steps to delete it promptly.

  1. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

Any material updates will be posted on our website and may also be communicated through email or SMS notifications where appropriate.

Continued use of our services after updates constitutes acceptance of the revised Policy.

  1. CONTACT US

Back Tee Golf Club
www.backteeindoors.com

Email: info@backteeindoors.com

QUICK REFERENCE FOR SMS USERS

Back Tee Alerts: Message frequency varies. Standard message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance.